Policies

At The Lace Lounge Co, we have a vision to be the leading provider of hair extensions. With our commitment to delivering excellent customer service, we have a zero-tolerance policy for poor customer service. Our staff and employees are dedicated to providing our customers with respectful and professional support for all inquiries. We strive to make sure that our customers feel valued and receive the highest quality product.

We use your information to provide the services you request, to improve our services, and to monitor the usage of the site. We may also use your information to contact you with newsletters, promotional materials, or other information that may be of interest to you.We take the security of your personal information very seriously. We use appropriate technical and organizational measures to protect your personal information from loss or unauthorized access.We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.By using our site, you consent to our Privacy Policy. If you have any questions about our Privacy Policy, please contact us.

At The Lace Lounge Co., we understand that buying online is a different experience than buying in person. We want to make sure you are completely satisfied with your purchase. That’s why we offer a strict no-refund policy on all orders. All sales are final and we do not accept any returns or exchanges. All orders are inspected and documented prior to delivery to ensure that you receive the highest quality product. We do not take any responsibility for damages or lost packages made to product during from shipping company. If you have any questions regarding your order, please contact us immediately.